We were looking for an authentic "Dutch Bike," and found Jon and his shop, determining he was our region's distributor. Jon and his staff are brilliant, patient, and full of great advice on these bikes. I am a former Cat. II-III racer (over 30 years ago), and my take on "bikes" is based solely on weight and angles, etc., "racing components" and the like. After time spent in Europe (Holland, in particular), we've learned those principles are a bit "off" when buying a "Euro"commuter bike, and that's as it should be! Jon has all the best marquees and the best accessories, and he and his staff are the best at fitment, outfitting, and advice. We arrived on a Sunday afternoon to buy my wife a Dutch style commuter bike, and Jon and staff were up to the task! They helped us select, test ride and outfit the right bike (a Work Cycles "Secret Service") and even get it into the station wagon for transport without even a front wheel removal! They were so helpful and patient with such great experiential advice, I cannot compliment them enough. They helped us get the right accessories (front rack and cargo crate!), and they even talked us out of expensive accessories we thought about, but didn't really need. This is a business and a business model that we respect and admire and will continue to patronize. And, as if that weren't enough, we've also found that Jon and JC Lind's prices are significantly less than other resources we looked at for these same bikes. For example only: One of the few other places in the US we found that could get the bike we bought was listing it for at least $400.00 more, plus shipping costs of about $350.00 with the same fitments! So, not only do you get first class service and courtesy with JC Lind, you get the best price, too. All in all, a great company and people to deal with in a great shoppe in a great neighborhood in Chicago, and a brilliant deal with Jon! He has our endorsement for the the best Dutch bike dealer and a great merchant! Hats off to Jon and JC Lind! The kind of bike shop experience that's "olde fashioned" and all-too-rare these days! Wishing them long term success and prosperity! We'll be back for more!!