We are OPEN normal hours (Wed/Thu 10-7, Fri/Sat 10-6, Sun 12-5). Our front door will be locked and we are not allowing anyone inside. We greatly appreciate your patience and support as we all get through this health crisis together. Please knock on the door and step back and we will come outside and discuss your needs at a safe distance. If you are not familiar with the front of our store, our front door is set back from the sidewalk with about 14 feet of overhanging coverage. This 'front porch' of ours is helpful to allow social distancing space between us and keeps us from blocking the sidewalk for pedestrians.
We strongly encourage appointments and calling ahead prior to visiting.
We are allowing test rides with proper pre and post ride sanitizing measures and we will require you to wear a pair of Nitrile gloves that we will provide. For family cargo bikes, we are allowing adult test rides anytime. Test riding with your children on the bike is by appointment only. We will be spacing out these test rides by a minimum of four days so an individual cargo bike will not be ridden with child passengers multiple times within a four day period. We will not provide demo helmets so please bring your own.
We have contact free payment options available as well as curbside drop-off/pick-up for bike service and new bike pick-up.
If there is anything we can do to accommodate and keep you riding your bike whether it’s home pick-up or drop-off or a phone/video troubleshooting session please let us know and we will be happy to help. You can call or text us 312 643-1670 or email ([email protected]).
Be well and be healthy! And ride a bike! These are stressful times, a short bike ride in the neighborhood for exercise or transport can work wonders with your physical and mental health.